Privacy policy

Last updated: September 16, 2026

KnowSharp ("we", "us", or "our") operates the KnowSharp website and online store. This Privacy Policy explains what personal information we may collect when you visit our website, purchase one of our digital products, or contact us, and how we use that information.

We aim to collect and use only the information reasonably necessary to operate our store, process purchases, deliver digital products, and provide customer support.

1. Information We Collect

When you purchase a digital product or contact us, we may receive information such as:

  • Your name
  • Email address
  • Billing information
  • Order and purchase details
  • Information you provide when contacting us

This information may be collected through Shopify and cookies or similar technologies used to operate and secure the website.

2. How We Use Your Information

We use information we receive primarily to:

  • Process and confirm your purchase
  • Deliver the digital products you purchase
  • Provide customer support
  • Respond to questions or requests
  • Maintain and improve our website
  • Prevent fraud and unauthorized activity
  • Comply with applicable legal obligations

We do not currently use customer email addresses to send promotional newsletters or marketing emails.

3. Payments

Payments made through KnowSharp may be processed by third-party payment providers, including PayPal.

Payment providers may collect and process payment information required to complete your transaction. KnowSharp does not receive or store your full credit or debit card number when payment is processed through PayPal.

Payment providers handle your payment information according to their own privacy policies and security practices.

4. Digital Product Delivery

KnowSharp sells digital products, including PDF guides and related digital resources.

After a successful purchase, your product may be delivered through a digital-product delivery application connected to our Shopify store.

The delivery service may process information such as your email address and order details when necessary to provide access to your purchased product.

5. Shopify and Service Providers

Our store is operated using Shopify. Shopify provides the ecommerce infrastructure that allows us to operate our website, process orders, and provide checkout functionality.

We may also use third-party services when necessary to operate our business, including payment processors and digital-product delivery services.

These providers may process information necessary to perform their services.

6. Cookies

Our website may use cookies and similar technologies that are necessary for the website and checkout to function properly.

Cookies may also be used to remember certain preferences and understand basic website activity.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

7. Data Security

We take reasonable measures to protect the information we handle from unauthorized access, misuse, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request a copy of certain information
  • Object to or restrict certain processing where applicable

To make a privacy request, contact us using the details below. We may need to verify your identity before processing certain requests.

9. Children's Privacy

KnowSharp's services are not directed toward children. We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe a child has provided us with personal information, please contact us so we can review the situation and take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of those third parties. We recommend reviewing their privacy policies before providing them with personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.

When we make changes, we will update the "Last updated" date at the top of this policy.

12. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

KnowSharp
Email: priyansh@knowsharp.com